Your instructors and crew create unforgettable underwater days—yet most divers finish with no cash and no easy way to say "thanks." With JTT, guests scan a QR at the Farewell, tip in seconds (no app), and leave a quick rating. 4–5★ guests are routed to your chosen review platform; 1–3★ feedback stays private so you can resolve issues quietly.
Your cost:$ / €0. A small JTT platform fee and card processing fees are shown transparently to the guest before they pay. No POS changes.
Primary outcomes
More 4–5★ public reviews (Google, TripAdvisor, Yelp, Booking.com — one active at a time)
Optional digital tips for instructors, divemasters, boat crew, and photo/video teams—no cash handling
Private, actionable feedback to coach staff and refine operations
Great for recognition, courses, and private guiding.
Many centers mix both: a Boat Crew QR at Farewell + individual instructor nameplates in the classroom/shop. Funds can settle to the business; you distribute per your policy. JTT provides rails & reporting; tip allocation/compliance remain with you.
Turn tips into reviews (and protect your brand)
After payment, divers leave stars
4–5★
→ routed to your chosen review site.
≤3★
→ stays private for service recovery.
Choose one platform at a time
switch anytime.
Say:
"We encourage happy guests to share publicly, and we handle issues privately."
Avoid:
claims like "guaranteed 5★" or "we block negatives."
Measure lift: ratings distribution, clicks to the review page, growth in public reviews.
Advanced touches (high impact)
Digital Integration
Add your tip link to booking confirmation, Dive Day details, and post-dive thank-you emails/SMS.
Documentation
Put a QR + short URL on rental agreements, course paperwork, and photo sleeves/USB cases.
Language Options
Multilingual variants (EN/ES/FR/DE/IT) for international guests.
Team Development
Weekly crew briefings: share two positive guest comments; coach quietly from private notes.
Ratings mix typically ≥70% at 4–5★ with consistent one-liners.
2-4
Weeks
Public review growth on your selected platform within 2–4 weeks.
Top placements usually:
Dock/Farewell
Gear-return
Photo Desk
FAQs (dive centers)
Does this replace our POS or booking system?
No—JTT sits alongside your current setup. Keep your POS/booking unchanged.
Who pays fees?
The guest. They see a transparent breakdown before paying. JTT is $ / €0 for your dive shop.
Multiple boats/departures per day?
Create one QR per boat/route or per team/instructor. Your dashboard shows totals by endpoint.
Salt, sun, and spray?
Use waterproof, UV-resistant, matte materials and secure mounts. Always include a short URL for later.
Is this GDPR/PCI friendly?
Payments are processed by a PCI-compliant provider; JTT doesn't store card numbers and doesn't show guest PII to staff. (General info; not legal advice.)
Which review platform first?
Coastal/tourist markets often benefit most from TripAdvisor or Google. You can switch anytime (one active at a time).
Launch checklist (Day-0)
1
Create account & connect payouts
2
Set review platform & paste the correct "write a review" URL