More 5★ reviews and cashless, optional tips — $ / €0 cost to your organization
Your guides bring the past to life—yet most guests finish a tour with no cash and no easy way to say "thanks." With JTT, guests scan a QR at the Farewell, tip in seconds (no app), and leave a quick rating. 4–5★ guests are routed to your chosen review platform; 1–3★ feedback stays private so you can resolve issues quietly.
Your cost: $ / €0. A small JTT platform fee and card processing fees are shown transparently to the guest before they pay. No POS changes.
Primary outcomes
More 4–5★ public reviews (Google, TripAdvisor, Yelp, Booking.com — one active at a time)
Optional digital tips for guides or pooled teams—no cash handling, no awkwardness
Private, actionable feedback to coach guides and refine routes
Easiest start; fairly distributes across shared roles.
Individual attribution
Each guide/docent has a personal QR (lanyard/nameplate).
Great for recognition and seasonal leaderboards.
Many operators mix both: a team QR at the Farewell plus individual lanyards for guides. Funds can settle to the business; you distribute per your policy. JTT provides rails & reporting; tip allocation/compliance remain with you.
Turn tips into reviews (and protect your brand)
Payment
After payment, guests leave stars.
4–5★
Routed to your chosen review site.
≤3★
Stays private for service recovery.
Platform Choice
Choose one platform at a time; switch anytime.
What to say:
"We encourage happy guests to share publicly, and we handle issues privately."
What to avoid:
"guaranteed 5★" or "we block negatives."
Measure lift: ratings distribution, clicks to the review page, growth in public reviews.
Advanced touches (high impact)
Add your tip link to booking confirmations, route maps, and post-tour thank-you messages.
Place a small QR on souvenir/handout cards (historic timeline, map) guests keep.
Offer multilingual variants (EN/ES/FR/DE/IT) for international groups.
Weekly huddle: share two positive guest comments; coach from private notes.
What "good" looks like (ranges, not promises)
72
Hours
First tips within 72 hours of placing signage.
70%
4–5★ Ratings
Ratings mix typically ≥70% at 4–5★ with consistent one-liners.
2-4
Weeks
Public review growth on your selected platform within 2–4 weeks.
Top placements usually:
Farewell-point sign
Guide lanyard
Gift shop/café stand
(for museum sites)
FAQs (history tours)
Does this replace our POS or booking system?
No—JTT sits alongside your current setup. Keep your POS/booking unchanged.
Who pays fees?
The guest. They see a transparent breakdown before paying. JTT is $ / €0 for your organization.
We operate under venue rules—can we still use this?
Yes. Use free-standing, removable signs at the Farewell and staff lanyards/nameplates. Always follow venue and heritage-site guidelines.
Offline areas?
Include a short URL and place signs where coverage is strongest (exit plazas, gift shops). Guests can tip later using the short URL.
Is this GDPR/PCI friendly?
Payments are processed by a PCI-compliant provider; JTT doesn't store card numbers and doesn't show guest PII to staff. (General info; not legal advice.)
Which review platform first?
Tourism areas often benefit most from TripAdvisor or Google. You can switch anytime (one active at a time).
Launch checklist (Day-0)
1
Create account & connect payouts
2
Set review platform & paste the correct "write a review" URL
3
Create Guide Team (+ optional Individual Guide/Docent, Route endpoints)