Product
Employee Access

JTT for Hostels

More 5★ reviews and cashless, optional tips—€0 cost to your hostel

Guests rarely carry cash. With JTT, they scan a QR on your reception desk, common room poster, or staff badge, tip in seconds (no app), and rate their stay. Happy guests (4–5★) are routed to your chosen review platform; lower ratings (≤3★) become private feedback you can fix quietly.

Cost to you: €0. A small platform fee and card processing fees are shown transparently to the guest before paying.

Primary outcomes

  • More 5★ reviews on Google/Tripadvisor/Yelp/Booking.com
  • Optional tips for teams or individual staff (no POS changes)
  • Real feedback you can act on—privately

Why hostels love JTT

Fits hostel culture

No pressure—just a friendly QR at the natural "thank-you" moment.

Boosts public reputation

4–5★ ratings route to your selected review page.

Respects guests

No app, no account, no awkwardness.

Team morale

Celebrate staff with real guest comments; choose pooled or individual tips.

Zero POS changes

Keep your terminals and workflows. JTT runs alongside.

How it works (guest flow: ~20–40 seconds)

Scan

The QR on reception/table tent/common room poster/staff badge.

Enter total

They want to pay.

See breakdown

Tip + JTT platform fee + card fees.

Pay

By card, Apple Pay, or Google Pay (no app).

Rate the experience

  • 4–5★ → open your chosen review platform (Google / TripAdvisor / Yelp / Booking.com — one active at a time, change anytime).
  • ≤3★ → private comment in your JTT dashboard (not public).

Setup in 10 minutes

1

Create your free account

2

Connect payouts

Stripe Connect

3

Choose your review destination

One active at a time

4

Create endpoints

E.g., Reception/Front Desk Team, Common Areas/Activities, optional Individual Hosts

5

Print two items to start

  • Reception counter tent
  • Common room poster (or small tabletop near the terminal)
6

Teach staff one optional line (below), place signs, scan once to verify—you're live

Best placement practices for hostels

Place QRs where guests naturally pause or say thanks:

Reception / Check-in & Check-out

  • Counter tent at eye level across from the guest
  • Small poster behind the counter (matte finish, no glare)
  • If possible: QR on keycard sleeve or check-in leaflet

Common Areas

  • Poster near kitchen entrance or free breakfast zone
  • Lounge/TV room poster at guest eye level
  • Game board shelf / activity board corner

Bar / Café (if applicable)

  • Table tent on the bar counter
  • Footer on your printed menu or specials board

Rooms & Floors

  • Small card on the notice board or elevator area
  • Housekeeping/cleaning QR on corridor notice (if you run daily cleans)

Staff Wearables

  • Lanyard/badge insert for activity leaders/nightlife guides
  • Optional per-host code for recognition (see "Team vs Individual")

Design rules

  • High contrast, short headline ("Scan to tip — no app"), short URL under the QR
  • Avoid glossy paper (glare hurts scans)
  • Minimum QR size ~5–7 cm (2–3 in) for 1–2 m scanning; bigger is better

Suggested staff one-liners (non-pushy)

Deliver once, at a natural "thank-you" moment. Smile, point once, move on.

Reception / Front Desk

"If you'd like to leave a tip for the team, you can scan here—thank you!"

Night Host / Activities Desk

"If you enjoyed the pub crawl/game night, you can scan this to leave a tip—thanks so much!"

Housekeeping / Cleaning

"If you'd like to show appreciation for the team, there's a QR in the common room—thanks!"

Bar / Café Staff

"If you'd like to leave a tip, there's a QR on the counter—totally optional, thank you!"

DOs

Smile, keep it brief, point once.

DON'Ts

Don't repeat, don't suggest amounts, don't touch a guest's phone.

Team vs Individual tips (you choose)

Team (pooled)

Reception Team, Common Areas Team, Bar Team, Housekeeping Team

  • Simple start; great for culture; one QR per team/department.

Individual (attributed)

"Ana — Front Desk", "Luis — Activities"

  • Recognition for standout hosts; use lanyard/badge inserts.

You can mix both: a team QR at reception and individual badges for activity leaders. Funds can settle to the business; you distribute per your policy. JTT provides rails & reporting; compliance remains with you.

Make reviews work for you

Pick one platform at a time

Google/TripAdvisor/Yelp/Booking.com

JTT encourages positive reviews

Encourages 4–5★ guests to post publicly and keeps ≤3★ private so you can recover service.

Measure lift in your dashboard

Ratings distribution, clicks out to the review site, and public review growth over time.

What to say

"We encourage happy guests to share publicly, and we handle issues privately."

What not to say

"We guarantee 5★" or "we block bad reviews."

What "good" looks like (ranges, not promises)

72

Hours

First tips within 72 hours after placing signage

70%

Positive ratings

≥70% of ratings at 4–5★ with consistent one-liners

2-4

Weeks

More public reviews on your chosen platform within 2–4 weeks

Regular positive comments to share in staff huddles; private notes to guide coaching

FAQs (hostel-specific)

Does this replace our POS or card terminal?

No. JTT sits alongside your current flow.

Who pays fees?

The guest. They see a transparent breakdown before paying. Your cost is €0.

Can we start with teams and add individuals later?

Yes. Many hostels begin with Reception/Front Desk Team and add individual host badges for events.

Is this "pushy"?

No. We recommend one optional line at a natural moment and tasteful signage—no pressure.

Is this GDPR-friendly?

Payments are processed by a PCI-compliant provider; JTT doesn't store card numbers and doesn't show guest PII to staff. (General info, not legal advice.)

Launch checklist (Day-0)

1

Create account & connect payouts

2

Set review platform & paste the correct "write a review" link

3

Create Reception Team + Common Areas/Activities endpoints

4

Print Reception counter tent + Common room poster

5

Teach the one-liner to staff on today's shifts

6

Place signs; upload two photos (wide + close-up) for activation proof

7-day tune-up

  • If no tips by Day 3: move one sign to the goodbye moment (check-out), add a table tent at reception, refresh the one-liner in huddles.
  • Share one positive guest comment with the team; consider adding individual host badges.

Copy you can paste on your signs

Headline options

  • "Scan to tip — no app"
  • "Say thanks in seconds"
  • "Tip the team, cash-free"

Sub-text

  • "Card • Apple Pay • Google Pay"
  • "4–5★ reviews go to our page; 1–3★ stays private"
  • Short URL under the QR

Reception Counter

Place at eye level where guests naturally pause

Common Room

High visibility in social spaces

Staff Badge

Perfect for activity leaders and guides

Ready to try JTT for your hostel?

It's free, requires no POS changes, and takes 10 minutes to go live.

"JTT has transformed how our guests leave feedback and tips. Our review count is up 40% and staff morale has never been better!"

— Hostel Manager, Barcelona