JTT for Surf Schools

Cashless tips and more 5★ reviews — $0 cost to your school

Most students don't bring cash to the beach, but they do bring their phones. With JTT, they scan a tasteful QR at the natural "thank-you" moment, tip in seconds (no app), and leave a quick rating. 4–5★ students are routed to your chosen review platform; 1–3★ feedback stays private so you can fix issues quietly.

No app. No hardware. Just a QR code.

Cost to you: $0 — students see a transparent platform fee and card processing fees before they pay; you keep 100% of the tip amount.

Outcomes at a glance

  • 20–40s from scan → tip → done.
  • Up to +25% more tips when the process is fast and cashless.
  • Public review lift on your selected platform within 2–4 weeks.

Choose your setup: Individual • Pooled • Hybrid

Individual (per instructor/guide)

Ideal for lead instructors, assistant coaches, and private-lesson pros. Each person gets a personal QR (lanyard tag, rash-guard clip, or shack display). Great for recognition and transparent performance views. Employees can log in to see what they've earned.

Pooled (per class/team/desk)

Perfect for group lessons, kids' camps, surf-skate clinics, or the beach-shack rental desk. Students tip the class/team/desk; you distribute per policy. Toggle pooled vs. individual anytime.

Hybrid

Use both: instructor lanyards plus a shack counter "catch-all" to capture late tips during board/wetsuit return or photo pickup. (This mirrors our "goodbye-moment" play from hotels.)

Student flow (20–40 seconds)

Scan

a QR at the instructor lanyard, the board-return rack, or the shack counter.

Select amount

($5 / $10 / $15 / custom) and pay with Apple Pay, Google Pay, or card — no app.

Leave a quick rating/comment

("Loved the pop-up drill!").

Smart routing

4–5★ → public review link (Google/TripAdvisor/Yelp, one active at a time); 1–3★ → private coaching feedback.

Placements ranked by impact (with DO / DON'T cues)

Tier 1 — Primary "thank-you" moments

  • Instructor lanyard tag (waterproof QR) visible during the end-of-lesson recap.
  • Board-return rack sign at the exact moment students hand back boards/wetsuits.
  • Beach-shack counter tent to catch families paying for rentals/photos.
  • Van/transport door cling for shuttled lessons; visible as students step off/on. (Use the same principle as hotels: place QRs at the goodbye moment to maximize conversions.)

Tier 2 — Reinforcers

  • Booking confirmation email/SMS with short URL.
  • Photo-delivery email (post-lesson) with "Say thanks in seconds."
  • After-action cards with QR for repeat students.

Staff one-liner library (by role & moment)

1

End-of-lesson circle (lead instructor)

"If you'd like to leave a quick thank-you, you can scan my tag — totally optional and takes 10 seconds."

2

On the sand (assistant coach helping with gear)

"If today helped your pop-up, there's a QR on my lanyard or at the board rack."

3

Beach-shack desk (checkout/photos)

"You can leave a rating or tip by scanning here — it's quick and optional."

4

Private lesson handoff (instructor → desk)

"If you'd like to leave a thank-you, you can scan here or at the counter when you return your board."

(Tone stays guest-first, emphasizing gratitude over obligation — consistent with our other verticals.)

Launch kit (Day-0) + 7-day tune-up

Day-0 checklist

  • Create account & connect payouts.
  • Choose your public review platform and paste the official "write a review" URL.
  • Add instructors/teams; generate QRs (instructor lanyards + class/team + shack catch-all).
  • Print waterproof lanyard tags, board-rack signs, counter tents, and (optional) van clings.
  • Teach one-liners at the beach huddle.
  • Place signs; upload two photos per placement (wide + close-up) to confirm activation.

7-day tune-up

  • If no tips by Day 3: move one sign to an even clearer goodbye moment (board-return chokepoint), add a second rack sign, refresh the one-liner.
  • Share one positive student comment with the team; add/keep the shack catch-all endpoint.

What success looks like (targets & KPIs)

1

Scan rate

per 100 students (by class type).

2

Tip conversion

(% of scans that tip).

3

Average tip

by role (lead vs. assistant) and by class (private vs. group).

4

Public review growth

on your selected platform within 2–4 weeks.

5

Identify top placements

(lanyard vs. rack vs. shack) and standardize.

Mini case snapshots (surf-school style)

Beach school

lanyard tags + rack sign → +22% tips; 11 new Google reviews in 2 weeks.

Family lessons

shack catch-all sign → steady daily scans from parents during photo pickup.

Private coaching

instructor tag + van cling → consistent tips even off-beach.

(Use placeholders until live data accumulates; format mirrors our hotel examples.)

Compliance & policy quick facts

Fees & flow

The student covers the small JTT platform fee; card fees are shown upfront; you keep 100% of the tip amount.

Pooled vs. individual

Configure per endpoint (class/team/desk/individual) and adjust anytime.

Security

Payments handled by a PCI-compliant provider; JTT does not store card numbers. (General info; not legal advice.)

Downloadables & collateral

Print pack

waterproof lanyard tag, board-rack sign, shack counter tent, van window cling (PNG/SVG/PDF).

Placement checklist

and beach-huddle script one-pagers.

Sign copy

you can paste: "Scan to tip — no app" / "Say thanks in seconds" / "Tip the team, cash-free."

FAQs (surf-school specific)

Does this replace our POS or booking software?

No — JTT sits alongside your current setup. Keep your POS/booking unchanged.

Who pays the fees?

The student. They see a transparent breakdown before paying. JTT is $0 for your school.

Can we pool tips across a class or desk?

Yes. Create pooled endpoints per class/team/desk, or assign individual QR codes. Toggle anytime.

Is it GDPR/PCI friendly?

Payments are processed by a PCI-compliant provider; JTT does not store card numbers and does not show student PII to staff. (General info; not legal advice.)

Can we switch review platforms?

Yes. You can choose one active public review destination at a time (e.g., Google first, then TripAdvisor/Yelp).

It's free, requires no POS changes, and takes 10 minutes to go live.