More 5★ reviews and cashless, optional tips — $ / €0 cost to your business
Great tours create grateful guests—but almost nobody carries cash at the end of the experience. With JTT, guests scan a QR at the goodbye moment, tip in seconds (no app), and leave a quick rating. 4–5★ guests are routed to your chosen review platform; 1–3★ feedback stays private so you can fix issues quietly.
Your cost: $ / €0. A small JTT platform fee and card processing fees are shown transparently to the guest before they pay. No POS changes.
Primary outcomes
More 4–5★ public reviews (Google, TripAdvisor, Yelp, Booking.com — one active at a time)
Optional digital tips for guides or pooled teams — no cash handling, no awkwardness
Private, actionable feedback for coaching and service recovery
Guide helmet/pack tag or clip-on badge with the QR.
Design rules
High contrast, generous whitespace, headline "Scan to tip — no app", short URL under the QR.
Matte finish (avoid glare); minimum QR 5–7 cm / 2–3 in; larger for distance or low light.
Suggested staff one-liners (non-pushy, one time)
Deliver once at the thank-you moment. Smile, point once, move on.
Guide / Host (group close-out)
"If you enjoyed the tour, you can scan here to leave a quick tip—totally optional. Thank you for joining us!"
Driver / Skipper
"Thanks for riding with us—there's a QR by the exit if you'd like to leave a tip."
Food/Wine Host
"If you'd like to thank the team, there's a small QR here—much appreciated."
DOs:
Smile
Keep it brief
Point once
Accept "no" gracefully
DON'Ts:
Don't repeat
Don't suggest amounts
Don't handle the guest's phone
Team vs individual tips (you choose)
Team / pooled
Guide Team, Boat Crew, Driver + Guide Team, Food Tour Team
Easiest start; distributes fairly across shared roles.
Individual attribution
Each guide or skipper has a personal QR (lanyard or clipboard).
Great for recognition and seasonal leaderboards.
Many operators mix both: a team QR at the exit plus individual lanyards for guides. Funds can settle to the business; you distribute per your policy. JTT provides rails & reporting; tip allocation/compliance remain with you.
Turn tips into reviews (and protect your brand)
After payment
Guests leave stars.
4–5★
Routed to your chosen review site.
≤3★
Stays private for service recovery.
Choose one platform
At a time; switch anytime.
Say:
"We encourage happy guests to share publicly, and we handle issues privately."
Avoid:
Claims like "guaranteed 5★" or "we block negatives."
Measure lift: ratings distribution, clicks to the review page, and growth in public reviews.
Advanced touches (optional, high impact)
Digital Integration
Add your tip link to booking confirmations and post-tour thank-you messages.
Welcome Materials
Tour cards with short URL + QR in the welcome packet.
Language Options
Multilingual variants (EN/ES/FR/DE/IT) for international groups.
Team Recognition
Weekly huddle: share two positive guest comments; recognize standout guides.
What "good" looks like (ranges, not promises)
72
Hours
First tips within 72 hours of placing signage.
≥70%
Ratings
Ratings mix typically ≥70% at 4–5★ with consistent one-liners.
2-4
Weeks
Public review growth on your selected platform within 2–4 weeks.
Clear identification of top placements (e.g., lanyard + exit sign).
FAQs (tours)
1
Does this replace our POS or booking system?
No—JTT sits alongside your current setup. Keep your POS/booking unchanged.
2
Who pays fees?
The guest. They see a transparent breakdown before paying. JTT is $ / €0 for your business.
3
What if we have multiple departures or guides per day?
Create one QR per guide or one per departure team. Your dashboard shows totals by endpoint.
4
Offline areas?
Guests typically scan/pay when back in coverage (short URL under QR helps). Place a finish-point sign where signal is strongest.
5
Is this GDPR/PCI friendly?
Payments are processed by a PCI-compliant provider; JTT doesn't store card numbers and doesn't show guest PII to staff. (General info; not legal advice.)
6
Which review platform first?
Tourist markets often benefit most from TripAdvisor or Google. You can switch anytime (one active at a time).
Launch checklist (Day-0)
1
Create account & connect payouts
2
Set review platform & paste the correct "write a review" URL
3
Create Guide Team (plus individual guide endpoints if desired)
4
Print Guide lanyards + Goodbye-moment sign
(exit / dock / trailhead)
5
Teach one-liners to today's guides
6
Place signs; upload two photos per placement
(wide + close-up) for activation proof
7-day tune-up
If no tips by Day 3: move one sign closer to the exit, add a short URL card, refresh one-liners in guide briefings.
Share one positive guest comment; add individual lanyards for standout guides.
Copy you can paste on tour signs & badges
Headlines
"Scan to tip — no app"
"Say thanks in seconds"
"Tip your guide, cash-free"
Sub-text
"Card • Apple Pay • Google Pay"
"4–5★ reviews go to our page; 1–3★ stays private"
Short URL under the QR
Ready to try JTT on your tours?
It's free, requires no POS changes, and takes 10 minutes to go live.